Welcome to House of Musk. By accessing or using our website (www.houseofmusk.pk) and related services (“Website” or “Services”), you agree to comply with and be bound by these Terms and Conditions (“Terms”, “Agreement”). Please read them carefully before using our site.

1. Accounts and Membership

When you create an account with us, you are responsible for maintaining the confidentiality of your login details and all activities under your account.
You agree to:

  • Provide accurate and up-to-date information.
  • Notify us immediately of any unauthorized use of your account.
    We reserve the right to suspend or delete accounts that violate our Terms or harm our reputation. Multiple registrations under false details are strictly prohibited.

2. Purchases and Orders

All purchases made through our website are subject to product availability and price confirmation. We reserve the right to cancel or refuse any order at our discretion, including:

  • Out-of-stock items
  • Incorrect pricing
  • Suspicious or fraudulent activity

You agree to provide valid billing and delivery details for every order. If your order is canceled, any payments made will be refunded according to our Refund Policy.

3. Product Description and Pricing

We aim to ensure all product details, descriptions, and prices are accurate. However, errors may occur. In the event of a pricing or description error, we reserve the right to correct it or cancel affected orders.
If the item you receive differs from the description, you may return it according to our Return & Exchange Policy.

4. Damaged or Defective Items

If your item arrives damaged or defective, please contact our customer service within 48 hours of delivery.
Damaged perfume bottles can only be replaced with the same product. Shipping charges are non-refundable unless the error was on our part.

Once a product has been delivered and accepted, House of Musk is not liable for any loss or damage caused thereafter.

5. Availability of Goods

Product availability on our website is updated regularly. However, due to changing stock levels, some products may become unavailable after an order is placed. In such cases, we will notify you promptly via email.

6. Payment and Taxes

Payments can be made through online methods available at checkout.
All applicable taxes, duties, or import fees imposed by your region are the customer’s responsibility.

7. Intellectual Property

All content on this website—including text, graphics, images, logos, and trademarks—is the property of House of Musk or its licensors.
You may not reproduce, distribute, or use any content from this website without prior written consent.

8. Prohibited Activities

You agree not to use our website or services for:

  • Any unlawful or fraudulent purpose
  • Uploading malicious software or harmful code
  • Collecting personal data of others without consent
  • Violating copyright or intellectual property laws
  • Interfering with the functionality or security of our website

We reserve the right to terminate access to any user engaging in prohibited conduct.

9. Limitation of Liability

To the fullest extent permitted by law, House of Musk and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability shall not exceed the amount paid by you for the specific product or service.

10. Indemnification

You agree to indemnify and hold House of Musk, its directors, employees, and affiliates harmless from any claims, damages, or expenses arising from your use of our website or any breach of these Terms.

11. Third-Party Links

Our website may include links to third-party sites for your convenience. We are not responsible for their content, accuracy, or privacy practices. Please review their policies before engaging with them.

12. Changes to These Terms

We may update these Terms from time to time to reflect business, legal, or technical changes. Any updates will be posted on this page, and continued use of our website means you accept those changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms shall be resolved exclusively in the courts of Karachi, Pakistan.

14. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our site or services.